Dec 27, 00:01 UTC
Resolved - This incident has been resolved.
Dec 26, 23:19 UTC
Update - We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
Dec 26, 23:18 UTC
Monitoring - We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
Dec 26, 21:48 UTC
Identified - AI Answers functionality in Chat is degraded due to an outage with an upstream provider. We are working on a mitigation. In the meantime, AI Answers chatbot nodes will follow the "AI doesn't resolve the inquiry" branch.
Dec 26, 21:30 UTC
Investigating - We're investigating some errors only affecting our AI answers functionality with Chat
