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Front is less responsive for some customers in us-west-1 [us-west-1][by-company-00017]

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Sep 6, 16:53 UTC
Resolved - This incident has been resolved.

Sep 6, 16:39 UTC
Monitoring - The team has implemented measures, and we are beginning to see improvements.

Sep 6, 16:31 UTC
Update - We've identified the issue, and our team is actively working on measures to mitigate it.

Sep 6, 15:53 UTC
Identified - We're seeing increased API latency and delays in receiving new messages for a subset of our US customers, leading to a slower experience when using Front's app. (Actions in Front are taking 10-20 seconds to complete in some cases).


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