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Front is less responsive for some customers in us-west-1 [us-west-1][by-company-00017]

Aug 31, 16:55 UTC
Resolved - This incident has been resolved.

Aug 31, 16:34 UTC
Identified - We have identified a potential cause, and are beginning to see the app's responsiveness improving.

Aug 31, 15:23 UTC
Investigating - We're seeing increased API latency for a subset of our US customers, leading to a slower experience when using Front's app. (Actions in Front are taking 10-20 seconds to complete in some cases). We're working on identify the root cause and returning the app's responsiveness to normal levels.


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